Xiaomi Mi M365 Review: Overview
|Tested top speed: 16.7 mph*|
|Tested range: 14.6 miles*|
|Weight: 26.9 lbs|
|Max rider weight: 220 lbs|
|Water resistance: IP54 (splash)|
* Based on our performance tests which may differ from the manufacturer’s claims.
|Excellent 12-month warranty|
|Great range and speed|
|Lacks information display|
|Lacks suspension for rough roads|
Mi M365 Summary
The Xiaomi Mi M365 has reigned supreme as the Word’s #1 electric scooter. Its price drop over the last year has made this scooter — one that boasts an excellent design with enough power and range — all the more attractive.
It is regarded by owners to have excellent durability. It has outstanding features, including rear disc brake, pneumatic tires, and is Bluetooth-enabled for ride telemetry.
The M365 is a great scooter at the lower end of the price spectrum (typically under $450). It has an excellent real-world range (nearly 15 miles from our tests), swift acceleration, decent hill climbing ability. It’s light enough to carry frequently and compact enough to fit into most places when folded. Its also backed by a 12-month warranty — one of the longer ones in this industry.
Simply put, it’s a solid all-around scooter that is the right one for a lot of people.
Available in the U.S. from Amazon
Other Scooters to Consider
- To keep it simple, check out our Editor’s pick of best electric scooters.
- Less expensive: Gotrax GXL Commuter V2 has less power and range, but is less costly than the M365.
- Higher weight capacity: The Swagtron Swagger 5 has less range, but higher top speed, and higher weight capacity.
- More power: The Horizon has significantly more power, higher top speed, greater range, and suspension for improved ride.
- Better looking: The Unagi Model One is a futuristic-looking scooter with way more power, but less range.
Xiaomi Mi M365 Review
Xiaomi introduced the Mi electric scooter to the World around 2017 when it captured the Red Dot Design Award. The award acknowledges the attractive and straightforward design of the M365. Though unique at the time, its design has been cloned by numerous companies subsequently.
For quite some time, the M365 was used by the scooter-sharing service Bird — a testament to its excellent value and decent quality. However, its lightweight frame and components could not stand up to the grueling punishment dealt by the ride-sharing market. The scooter has been subsequently replaced by the heftier Max — a beefed-up version of the same design that should take more punishment and require less maintenance.
Results below are based on our independent testing and not data provided by the manufacturer. Read about our testing methodology or compare with other scooters on our electric scooter performance testing page.
|Acceleration (0 to 15 mph)||6.3 seconds|
|Top speed||16 mph|
|Braking distance (15 to 0 mph)||16.8 ft|
|Hill climb test||6.6 seconds|
The Xiaomi Mi M365 is powered by a 250W motor brushless DC motor with 500W peak power output.
The Xiaomi Mi M365 accelerates from 0 to 15 mph in 6.3 seconds, according to our acceleration tests.
Acceleration, top speed, and hill-climbing capability can be increased with a simple firmware modification.
This modification may also shorten the range and decrease the battery lifetime. However, most users report that the reduction in range is ~10%, minor compared to the significantly increased performance.
The M365 had acceptable hill-climbing performance, but expect to slow down significantly on steep hills. You may have to assist by kicking or walk the scooter on the steepest of hills.
The M365 completed our hill climb test in 20.8 seconds with an average speed of 6.6 mph. All scooters are tested on the same 200 ft, 10% grade hill with a 165 lb rider. This represents a fairly steep, sustained climb.
We tested the top speed of the M365 to be 16 mph, the same as the manufacturer’s claim. The top speed can reportedly be increased up to nearly 20 mph with hacked firmware installed.
The M365 has a 280 watt-hour battery pack that allowed us to achieve 14.6 miles in a real-world range test. This is excellent, as its nearest-priced competitors are around 10 miles of range. Other scooters that attain more real-world range are priced above $700.
We test all scooters on the same urban test loop with the same 165 lb rider. The loop has frequent stops and hills. The scooter is ridden as fast as possible in its fastest (least energy-saving mode).
The Xiaomi Mi M365 has a rear disc brake and front regenerative brake.
The M365 has a 15 mph to 0 mph braking distance of 16.8 feet, according to our tests. This is a good result and about average for this type of scooter with a single disc brake.
Read more about electric scooter brakes.
The M365 has good ride quality afforded by the 8.5-inch pneumatic tires.
While we would have liked to see a suspension, it is not expected in this price range and would also increase weight and complexity.
Don’t expect to go off-roading on the M365, but it will be able to handle moderate bumps in the road without rattling your feet and knees too badly.
Xiaomi Mi M365 Features
The Xiaomi Mi M365 weighs 26.9 lbs, which is relatively light, considering its decent range. This is light enough to carry up a flight of stairs (or more), depending on your physical condition.
The Xiaomi folds to a compact 42-inches by 17-inches by 19-inches. It is small enough to fit into the trunk of most cars or fold and bring on public transportation. The handlebars do not fold and can get in the way if you are on a really crowded bus or train.
The folding mechanism is quick and easy to use. To tighten, you pull up on a metal lever then rotate a safety mechanism that prevents the latch from accidentally being pulled down during riding.
Once locked into place, this mechanism feels very solid. We have had no problems with it during extensive testing. Others have reported that an aluminum tab in the mechanism can fail — a problem associated with pushing forward on the handlebars hard, particularly when coming to a stop.
This problem is supposed to have been solved in all newer models by the addition of a stronger (possibly steel) tab. If you have an older model, you can replace yours to prevent this from happening.
The cockpit is clean and well-designed. The right handlebar has an thumb-controlled twist accelerator. The left handlebar has a handbrake that controls both the regenerative motor brake and the mechanical disc brake. A “watch out scooter rider zipping by” bell is also on the left and thumb-triggered.
The thumb trigger also serves as a latch for locking the scooter in the folded position. In the center, four LEDs indicate battery life. A power on and off button also controls the lights. Speed, distance traveled, and other scooter vitals are available through the Xiaomi (and other 3rd party) smartphone apps.
This is a cool feature, but perhaps a little unnecessary and requires your phone to be out, in a holder, and the battery to be draining. We would have liked to have seen a simple display with speed, odometer, and a finer scale battery monitor.
The Mi M365 has integrated LED headlights and taillights. The front light is mounted high, helping to throw light further and increase visibility. The rear light is low mounted and tiny. Neither are very powerful.
For regular night riding, we recommend additional lighting to improve visibility and safety.
The scooter has front and rear 8.5-inch pneumatic (air-filled) tires. Pneumatic tires are prone to getting flats, but the major benefits of better traction and ride quality greatly outweigh this.
Most flats can be easily prevented and even repaired by using tire slime.
The M365’s deck has 19.2-inches by 5.8-inches of standing space and 3.5-inches of ground clearance. Because ground clearance height is short, its possible to bottom out when riding over high curbs or ledges.
This deck is on the smaller size, but is typical for a compact scooter. The deck-to-handlebar distance is 38.5 inches.
Warranty / Post-Purchase Support
Then Xiaomi Mi M365 has a 12-month warranty on both the frame and battery, provided through the manufacturer.
For the warranty to be valid you need to purchase from an authorized seller (e.g., Amazon). The seller covers the first 30 days after your purchase, then the one-year Xiaomi warranty kicks in.
If the scooter needs to be shipped in for repair, Xiaomi says they will actually cover the cost.
This all amounts to a very excellent warranty for such an inexpensive scooter.
Overall, the Mi M365 is one of the most elegant and well-designed scooters available on the market today. It has very good build quality considering its price.
Its frame has beautiful welds, simple controls, and a sturdy non-slip deck. The M365 folds easily and at a joint slightly higher on the neck of the scooter. This design feature prevents a folding joint from being a weight-bearing weak-point.
The most common issues riders experience with the M365 are flat tires and rear brake adjustments. One thing we really like about the M365 is the abundance of repair parts for this scooter and a big knowledge base of repair know-how if you have problems with it outside of your warranty period.
For repair, maintenance, and modification information, see our M365 repair and modification guide.
Xiaomi M365: Review Conclusions
Overall, the Xiaomi Mi M365 is a solid scooter and great value. It is a perfect entry-level model for a < 10-mile round trip commute and should hold up to frequent use.
Available in the U.S. from Amazon
Xiaomi Mi M365 Compared to Other Scooters
- Xiaomi Mi M365 vs Unagi Model One
- Xiaomi Mi M365 vs Xiaomi M365 Pro
- Xiaomi Mi M365 vs Swagtron Swagger 5
- Xiaomi Mi M365 vs Segway Ninebot ES2
- Xiaomi Mi M365 vs Levy
- Xiaomi Mi M365 vs Glion Dolly
Xiaomi Mi M365 Technical Specifications From Manufacturer
Note: This may differ from our tested specifications.
|Weight||26.9 lb (kg)|
|Folded dimensions||42 by 17 by 19 in|
|Motor power, continuous||250 watts|
|Top speed||16 mph|
|Battery capacity||280 watt-hours|
|Battery recharge time||4-6 hours|
|Max rider weight||220 lbs|
|Brake type||Regenerative + Disc|
|Tire type||8.5-inch Pneumatic|
|Built-in lights||Front and Rear|